Troubleshooting Devices at Home

iPad Troubleshooting

Please click on the plus sign to open up troubleshooting tips for that type of device.

If you have tried these troubleshooting tips for the iPad and still need support, contact the student's teacher and ask them to submit a ticket for help to the Technology Department.

Chromebook Troubleshooting

Here are some quick tips to help you get the most out of using your Chromebook and also some things to look for to determine quickly if the Chromebook needs to be serviced.

If you have tried these troubleshooting tips for the device and still need support, contact your student's teacher and ask them to submit a helpdesk ticket to the Technology Department.

Important Note: If you are starting a ticket for repair, please use the Asset / User of the actual device with the issue.  Using your own information (if the ticket is not about your device) can delay the processing to get the repair done.